Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use and share your information when you interact with us.

Your Personal Information

This notice applies to the information and records we have about your personal data, health, health status, and the health care services you receive from us. We are required by law to give you this notice. It will tell you about the ways in which we may use and disclose personal and health information about you and describes your rights and our obligations regarding such Disclosures.

How We May Use and Disclose Personal Information About You

We collect personal information that you provide directly to us such as name, phone numbers, email address and health information. When you sign up for our services, subscribe to our text updates, or interact with our customer service teams. By filling in an Appointment Schedule Form or a Question Form on our website, you agree to provide us with such personal information.

We may share your information with third-party service providers who perform on our behalf, such as data analysis, payment processing and customer services. These third parties are authorized to use your personal information only as necessary to provide these services to you.

SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

We may use health information about you to provide you with medical treatment/services.  We may disclose health information about you to doctors, therapists, technicians, office staff, or other personnel who are involved in taking care of your health needs.  

You may revoke your Consent at any time by giving us written notice. Your revocation will be effective when we receive it, but it will not apply to any uses and disclosures which occurred before that time.  If you do revoke your Consent, we will not be permitted to use or disclose information for purposes of treatment, payment or health care operations and we may therefore choose to discontinue providing you with health care services.

We will disclose health information about you when required to do so by federal, state or local law.

If you are or were a member of the armed forces, or part of the national security or intelligence communities, we may be required by military command or other government authorities to release health information about you. 

We may release health information about you for workers’ compensation or similar programs that provide benefits for work-related injuries or illnesses.

If you are involved in a lawsuit or a dispute, we may disclose health information about you in response to a court or administrative order. Subject to all applicable legal requirements, we may also disclose health information about you in response to a subpoena.

We may release health information if asked to do so by a law enforcement official in response to a court order, subpoena, warrant, summons or similar process, subject to all applicable legal requirements.

We may release health information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death.

We will not use or disclose your health information for any purpose other than those identified in the previous sections without your specific, written authorization.  We must obtain your authorization separate from any consent we may have obtained from you.  If you give us authorization to use or disclose health information about you, you may revoke that authorization, in writing, at any time.  If you revoke your authorization, we will no longer use or disclose information about you for the reasons covered, but we cannot take back any uses or disclosures already made with your permission.

We use cookies on our website. This helps us to provide you with a good experience when you browse our website and allows us to improve it.

We do not share any information we collect with Patient Forms, Home Health Aide Forms or Timesheets unless required by the law.

Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our databases.

Changes To This Notice

We reserve the right to change this notice and make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post the current notice in the office on our website.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our office. To file a complaint with our office, please use the contact phone and address below. You will be requested to submit your complaint in writing. You will not be penalized for filing a complaint.

If you have any questions about this privacy or our privacy practices, please contact us at:

Today’s Homecare Inc.

2575 East 14th Street, Brooklyn, NY 11235
Email: [email protected]
Phone: (718) 650-3558

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